Change Manager

Change Manager

Job Title: Change Manager
Contract Type: Temporary
Location: London, England
Salary: £600 - £700 per day
REF: 0306MO_1622707686
Contact Name: Max Oakley
Job Published: 22 days ago

Job Description

Change Manager

£600-£700pd (inside ir35)

6-month contract


We are looking for a Change Manager with the experience and passion to help support our clients lead-to-cash solution which brings together pipeline, contracting, invoicing and collections and reporting into one single platform.
The Change Manager will help design, develop and implement innovative, creative change management, engagement and communications solutions.

Key Responsibilities:

  • Develop and lead change management efforts
  • Help drive the continuous adoption of the Lead to Cash workstream and development of the solution
  • Create stakeholder maps and change management plans and interventions
  • Develop and execute learning and development interventions to address capability gaps and support new functionality roll-outs (e.g., in-person training, develop guides or training videos)
  • Draft key communications strategies, plans and execute these, this includes designing compelling digital and visual communication multi-media materials (e.g. during key releases or updates)
  • Partner closely with key functional stakeholders (Finance, Legal, L2C, Staffing, Practice Areas) to deliver effective change
  • Solicit and analyse feedback, and articulate areas to improve to support the continuous development of the solution
  • Monitor adoption and business usage metrics and identify areas requiring intervention; continue to evolve metrics definition as solution evolves
  • Play a key role in User Acceptance Testing to ensure the solutions meet the needs of end-users
  • Provide process support for key stakeholders
  • Actively work with workstreams and end users to help resolve problems to ensure a great user experience
  • Enable and coach senior leaders in adopting L2C and integrating it into their workflows and habits

Key Skills Required:

  • Management consulting or professional services experience is preferred, as is global experience
  • Delivering change strategy and plans for Finance Transformation - Order to Cash/Lead to Cash
  • Experience and expertise in digital tools preferred
  • Strong writing and editing skills, with an eye for detail
  • Strong working knowledge of PowerPoint, Excel, Word
  • Fluent in English (verbal and written); Additional languages a strong plus
  • High energy level and examples of creative execution strongly desired, along with an orientation towards achieving results