Credit Control Manager

Job Title: Credit Control Manager
Contract Type: Permanent
Location: Essex, England
Salary: £40000 - £45000 per annum
Start Date: ASAP
REF: EA_0401CM_1609775824
Contact Name: Emily Amos
Contact Email:
Job Published: 6 months ago

Job Description

Currently seeking an experienced Credit Manager for a global retailer based in Essex.

This is a brand new role, at a very exciting time for the business. Candidates must be fully CICM Qualified, and come from a retail background. This is a brand new role within the team and you will have the opportunity to build out your own team.

The role:

  • Managing the company credit policy and procedures within the levels of authorisation to maximise sales and minimise risk.
  • Managing the team training and development
  • Undertake performance reviews in line with company policy.
  • Collaborate with other teams on Continuous Improvement initiatives.
  • Promote the Customer Portal and its further development.
  • Prepare and distribute periodic aged debt, DSO, financial and query management reports in accordance with the Group norms and timescales.
  • Support the Sales teams with the processing and verification of new account applications, credit limit reviews, account closures and Customer Master file maintenance.
  • Ensure all debit/credit claims and queries are processed in a timely manner and within authorised sanction limits.
  • Personally manage the Intensive care accounts.
  • Manage the debit note reporting and resolution.
  • Manage the Returns process and credit note creation.
  • Manage the monthly B2C account reconciliations for E-comm and the Retail outlets.

Skills Required:

Minimum of 5 years' relevant Credit Control experience: essential that some has been gained in a Retail Credit Control environment
A good educational standard is required and relevant CICM qualification is essential
Demonstrable team development and management skills
Must be computer literate with working knowledge of accounting software and good Word & Excel experience is essential
Demonstrable efficient time management, prioritization and organizational skills
Strong attention to detail