People and Process Change Lead

People and Process Change Lead

Job Title: People and Process Change Lead
Contract Type: Temporary
Location: London
Salary: £600 - £650 per day
Start Date: ASAP
REF: 0610MO_1633539934
Contact Name: Max Oakley
Job Published: 17 days ago

Job Description

People and Process Change Lead

£600pd (inside ir35)

We are looking for a Change Manager with the experience and passion to help support our clients Finance Transformation programme.

The Change Manager will help design, develop and implement innovative, creative change management, engagement and communications solutions.

Key Responsibilities:

  • Develop and lead change management efforts
  • Create stakeholder maps and change management plans and interventions
  • Develop and execute learning and development interventions to address capability gaps and support new functionality roll-outs (e.g., in-person training, develop guides or training videos)
  • Draft key communications strategies, plans and execute these, this includes designing compelling digital and visual communication multi-media materials (e.g. during key releases or updates)
  • Partner closely with key functional stakeholders (Finance, Legal, Staffing, Practice Areas) to deliver effective change
  • Solicit and analyse feedback, and articulate areas to improve to support the continuous development of the solution
  • Monitor adoption and business usage metrics and identify areas requiring intervention; continue to evolve metrics definition as solution evolves
  • Play a key role in User Acceptance Testing to ensure the solutions meet the needs of end-users
  • Provide process support for key stakeholders
  • Actively work with workstreams and end users to help resolve problems to ensure a great user experience

Key Skills Required:

  • Management consulting or professional services experience is preferred, as is global experience
  • Delivering change strategy and plans for Finance Transformation
  • Experience and expertise in digital tools preferred
  • Strong writing and editing skills, with an eye for detail
  • Strong working knowledge of PowerPoint, Excel, Word
  • Fluent in English (verbal and written); Additional languages a strong plus
  • High energy level and examples of creative execution strongly desired, along with an orientation towards achieving results