Change Manager - Leading Retailer

Job Title: Change Manager - Leading Retailer
Contract Type: Permanent
Location: London, England
Salary: £75000 - £90000 per annum
Start Date: ASAP
Duration: ASAP
REF: 260219NB_1582730684
Contact Name: Nick Butler
Contact Email:
Job Published: about 1 year ago

Job Description

We are delighted to be partnering a prestigious household name in the consumer space.

This is a newly created role in the company's org structure and will be responsible for leading the Change & Comms workstream under the new ERP Programme

The initial key objectives include raising awareness of the ERP and developing and delivering the change strategy under the Programme to senior stakeholders.

Key responsibilities:

  • Drive a Behavioural Change Management method to increase adoption of the ERP and work stream
  • Developing and executing against a robust stakeholder engagement plan and comms plan
  • Deliver targeted internal PR / internal marketing campaigns to raise awareness of of the workstream and ERP
  • Developing and delivering training, workshops and demonstrations to upskill team members on Dawn
  • Collating, analysing and reporting on adoption statistics
  • Managing a small team focused on driving adoption
  • Measuring, monitoring and addressing use vs. agreed targets in all parts of the affected businesses
  • As a strategic priority, this role requires an ability to work within our complex structure, and to deliver the highest standards of work, in particular written and oral communications.
  • The role will involve working with a small core team and engaging broadly with stakeholders at all grades in the organisation.
  • The role also involves regular contact with the Finance and P&D teams and counterparts working on digital and IT deployment around the world.

The successful candidate will have Change management experience with a strong business focus, a strong understanding of the consulting engagement lifecycle / ability to relate to the day-to-day duties and demands of Consultants